![]() This can be useful for IT teams when ensuring services like DataSnipper Text Recognition are communicating properly. If you are having issues with a DataSnipper feature, a message may be available in the log that provides more detail about the nature of the issue. The DataSnipper log contains information about DataSnipper's activity and performance. ![]() Please provide this log to your DataSnipper contact, or to support when requesting help. If you decide to purchase software license, please place your order here. This is stored in the DataSnipper App Data folder for the current user. You're looking for a file called DataSnipper-log.txt. %appdata%/DataSnipper/DataSnipper-log.txt ![]() Please copy the following address and paste it into the address bar. Open Windows Explorer and click into the address bar. This will present you with information about your DataSnipper license, including the version of DataSnipper you are using, and the option to save your log file. Navigate to the "Learn", then the "About" option in the DATASNIPPER ribbon within Excel. Please ensure you follow the instructions for the version of DataSnipper you are using. Where to find the DataSnipper log file DataSnipper stores private logs locally on your computer, the program related information in them helps us understand technical issues. To submit a completed form by fax, please send it to 74. ![]()
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